FAQ

1.What are BlendToGlow products made from?
All our products are crafted using 100% natural essential oils, premium carrier oils, and eco-friendly ingredients. We prioritize sustainability and use only safe, non-toxic components to create our aromatherapy candles, diffuser oils, and other lifestyle products.

2.Are your candles made with natural wax?
Yes, our candles are made using natural soy wax, free from harmful additives, ensuring a clean burn that’s safe for you and the environment.

3. Do your products contain synthetic fragrances?
No, we use only pure essential oils to fragrance our products, ensuring they are therapeutic and chemical-free.

4.Are your products cruelty-free?
A: Absolutely! BlendToGlow products are cruelty-free.

1: How long does shipping take?
Orders are typically processed within 1-2 business days and shipped within 5-7 business days, depending on your location.

2.Do you offer international shipping?
Currently, we only ship within India. Stay tuned for updates as we plan to expand internationally.

3.Can I track my order?
Yes, once your order is dispatched, you will receive a tracking number to monitor your shipment.

1.What is your return policy?
We accept returns only for products that arrive damaged, defective, or incorrect. Please ensure the product is unused, in its original packaging, and contact us within 7 days of delivery.

2.How can I initiate a return?
To initiate a return, contact our support team at blendtoglow@gmail.com, providing your order details and images of the issue.

3.When will I receive my refund?
Refunds are processed within 5-7 business days after we receive the returned product and confirm its condition.

1. I have my GST no Can I get a invoice mentioning my GST no to claim input Credit?
Yes it is Possible. In the Cart page before Checkout Enter your Company name and GSTIN no to generate invoice with your company GSTIN no.

2. I used Buy Now option and I was not able to enter company name and GSTIN details ?
Yes , if you have used Buy Now option, at the moment we donot have option to capture company name and GSTIN details. If you have used that contact us by sending an email with the details and we will update and generate the invoice from our backend.

1.How do I use your diffuser blends?
Add a few drops of our diffuser blends to your aroma diffuser, mix with water as per the diffuser's instructions, and enjoy the therapeutic benefits.

2.How should I care for candles to ensure a clean burn?
Trim the wick to ¼ inch before each use, allow the wax to melt evenly across the top on the first burn, and avoid burning for more than 1-2 hours at a time.

3. Can your products be used around pets or children?
While our products are made from natural ingredients, some essential oils may not be safe for pets or young children. Please consult your vet or pediatrician before use.

1.Are your candles safe for people with allergies or sensitivities?
While our candles are made with natural ingredients, some people may have sensitivities to essential oils. We recommend testing in small amounts before regular use.

2.Are your diffuser oils safe to apply directly to the skin?
No, our diffuser oils are not designed for direct skin application. For topical use, consider diluting with a carrier oil.

1.Do you offer custom products or scents?
Currently, we do not offer custom products. However, we’re always open to suggestions and love to hear your feedback!

2.Can I gift your products?
Absolutely! Our products make perfect gifts.

1.Why should I choose BlendToGlow products?
BlendToGlow offers premium-quality, handcrafted products designed for wellness and relaxation. Our commitment to sustainability, natural ingredients, and therapeutic benefits sets us apart.

2.Do you offer discounts or promotions?
Yes, follow us on Instagram and subscribe to our newsletter for updates on special offers, discounts, and exclusive launches.

Q: How can I contact customer support?
A: You can reach out to us at contact <at> blendtoglow <dot> com or by phone +91-9940857578(Whatsapp) or through our contact form on the website. We’re here to help!