Refund policy
Return and Cancellation Policy
At BlendToGlow, customer satisfaction is our top priority. We strive to ensure you have a delightful shopping experience with us. Please review our return and cancellation policy below:
Returns:
- Products are eligible for returns only if they are received in a damaged or defective condition, are expired, or if an incorrect product has been delivered.
- Returned items must be in their original packaging and unused. Used products cannot be accepted as returns.
- To initiate a return, contact us within 7 days of delivery, providing details and proof of the issue. Once verified, we will guide you through the return process.
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Shipping fees are non-refundable, and return shipping costs are the responsibility of the customer unless the product received was damaged or incorrect.
Cancellations:
- Orders can be canceled within 24 hours of placement by contacting our customer support team.
- After 24 hours, cancellation requests may not be accommodated if the order has already been processed or shipped.
Refunds:
- Refunds for eligible returns will be processed once the returned product is received and inspected. Refunds will be issued to the original payment method and may take 7-10 business days to reflect in your account.
If you have further questions or need assistance, feel free to reach out to our customer support team. We’re here to help!
